Careers

Network Technician

Job Type: Full Time

Position Overview:

We are dedicated to delivering exceptional technology solutions and support to our clients. As a leader in AV and automation we are committed to customer satisfaction and excellent operations. We are seeking a highly skilled Network Technician to join our team and provide unmatched service to our clients in the residential and commercial space.

Responsibilities

-Assisting in the installation, connection, programming, calibration and troubleshooting of audio, video, wire management, networking, automation, CCTV, and other technical systems.

-Be able to lead and manage projects assigned by project manager.

-Prepare job site work area and gathering tools

-Responsible for job site cleanliness (leave a job site how you found it or better)

-Assembly and placement of equipment racks

-Perform advanced system tests and troubleshooting

-Monitor company vehicle records and services

-Use company provided software to submit accurate and timely documentation

-Maintain punctual, regular, and consistent attendance

-Attend classroom and field training as required

-Savant level 1 training and online class certifications for tech support

-Acknowledge, implement, and enforce all Symbio policies and procedures

-Represent Symbio to customers with consistent professionalism, adhering to dress code

Qualifications

-High school degree

-5+ yrs experience network configuration, AV system installation, maintenance, and hands-on experience site support.

-Computer literate, strong networking experience preferred

-Strong troubleshooting and problem-solving skills

-Experience with control systems such as Lutron, Savant, Crestron or similar.

-Proficient in the use of Basic Hand and Power Tools

-Motivated team player with a positive attitude

-Desire to learn and deliver high-quality work

-Strong customer service skills and genuine desire to interact with customers

-Professional appearance

-Tools required to do the job

-Clean driving record

-Travel to job sites

-Must be able to lift 40+ lbs.